Returns & Exchanges
At Maison Louis Marie, we want you to be fully satisfied with your fragrance experience. If you are not completely happy with your purchase, we accept returns on unused and unopened products within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to return.
Print Your Label
After your request is approved, a pre-paid shipping label will be emailed to you; simply download, print, and attach it to your original packaging.
Pack and Ship
Carefully pack your items to prevent damage during transit and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing