Frequently Asked Questions
Discover everything you need to know about our botanical fragrances and clean beauty standards.
Are your fragrances vegan and cruelty-free?
Yes, all Maison Louis Marie products are 100% vegan and cruelty-free. We never test on animals or use animal-derived ingredients in our formulations.
What is the difference between your Perfume Oils and Eau de Parfums?
Our Perfume Oils are concentrated, alcohol-free blends that wear close to the skin for a long-lasting, intimate scent. Our Eau de Parfums are alcohol-based sprays that offer a more traditional application and greater scent projection.
How long does shipping take within the United States?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days to arrive, depending on your location.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and weight of the order.
What is your return policy?
We accept returns on unused and unopened products within 30 days of purchase. Due to the nature of our products, we cannot accept returns on items that have been opened or used.
Are your products free from synthetic chemicals?
We prioritize clean beauty by ensuring our products are free from parabens, sulfates, and phthalates. We use a blend of high-quality natural and safe synthetic ingredients to ensure both safety and fragrance longevity.